Off Track Garage Door

A garage door off track is easily one of the most frustrating problems to come across. Garage door tracks help keep the door in place as it moves upward and downward when opening and closing. Garage door rollers can be found on the track, helping facilitate smooth operation of the door. An off-track garage door can make an entire garage unusable. Trying to use or access a garage that has come off its tracks can be extremely dangerous! Not only this, but a downed garage door can keep your vehicles and belongings trapped and leave them more susceptible to theft or damage.

Reasons Garage Doors Fall Off Track

Off track garage doors can not only be dangerous, but they can also cause further damage to your door. Therefore, it is essential to understand some of the reasons for misaligned and off track garage doors in order to prevent any further damage to your garage door. Let’s take a look at some of the common reasons garage doors fall off their tracks.

Loose track or bad anchors

If your garage door falls off its track, the first thing to do is check the tracks to ensure they are still properly anchored on the garage wall. One of the biggest reasons doors fall is due to the tracks themselves coming off the wall. If the brackets that anchor the track to the wall are loose, be sure to tighten the bolts using a wrench or ratchet handle.

Misaligned track

If the garage door track is out of alignment, it could lead to the door coming off of it. IT is important to ensure that the tacks for your garage door are in their proper alignment. This can be done by using a level. For horizontal garage door tracks, it is best for the tracks to have a slight angle near the back of the garage. For roll-up doors, the track section should always be precisely level. If the tracks happen to be out of alignment, loosen the brackets that hold them in place. Then, by gently tapping on them carefully, realign the tracks into their proper positions.

Dents or damage

Another reasons garage doors come off track is due to the track being dented, bent, or damaged. A bad dent will easily put a door off track. These dents can be repaired by pounding them back into place with a rubber mallet. However, if there are multiple dents on the track or it is noticeably damaged, it may be worth going through the trouble of garage door track replacement. Consider hiring a professional garage door company for garage door track installation that you can trust.

Lack of lubrication

To ensure that the door rollers function smoothly and avoid running off track, it is important to lubricate the tracks and other parts of the garage door efficiently. Applying lubricant will help ensure that your garage door opens and closes smoothly.

How to fix a garage door that is off track

Repairing a garage door that has fallen off its track is not only difficult to do, it can be extremely dangerous too! Unless you have the right professional skills and tools to do the job right, these garage door repairs should be left to the experts. The best solution for a broken garage door track is to hire a reliable garage door company to make the necessary adjustments and repairs.

Garage Door Spring Repair

One of the most common reasons garage doors malfunction is due to a broken garage door spring. These springs play an important role in opening and closing a garage door by counteracting the force of gravity. Garage door springs make it easy to lift an otherwise heavy object. Without the springs, garage doors will not open or close as easily — if they can move at all!

If maintained regularly, the average garage door spring will last for about 10,000 open-close cycles. After extended use, these springs can become worn, damaged, and more susceptible to breakage, resulting in costly damages and repairs.


Garage doors come in a wide range of shapes, sizes, and styles. For this reason, different doors require different garage door spring sizes to ensure the door is balanced properly. Improper installation can cause the door to malfunction and create larger issues for the entire garage door system. 

At Care Garage Doors, we take great care in ensuring that the right garage door springs are properly installed on our customer’s garage doors. Whether you need a repair or a garage door spring replacement in London and the surrounding areas, the team at Care Garage Doors is here to help educate you on the best options for your garage door.

Types of garage door springs

Most garages are equipped with two types of springs: extension and torsion springs. Depending on the dimensions of a garage door, the sizes of these springs can vary, but regardless of size they are both designed to handle the full weight of garage doors.

Extension springs

These springs can be found installed on the sides of the garage door, running parallel to the track. They are designed to expand and contract as the door opens and closes. Extension spring installation generally involves the placement of accompanying components and parts, such as safety cables. The springs lift the door with assistance from the pulley system.

Torsion springs

These springs can usually be found mounted above the garage door and help gain more control over the opening and closing of the garage door. Using torque to lift the weight, the spring slowly rotates and contains applied force in its tight coil rather than stretching and compressing lengthwise to open and close the door. These springs generally require less maintenance and help the door operate at a steady pace.

Signs you need garage door spring repair or replacement

While most garage door springs have a life expectancy of seven to nine years, the actual lifespan depends on how much the door is used and how well it is maintained. If your springs are nearing their expectancy, be on the lookout for these signs that may indicate it’s time for repair or replacement.

  • Decreased speed
  • Rust and corrosion
  • Uneven opening and closing
  • Failure to lift completely
  • Unusual noisiness or rattling
  • Stops opening mid-process

A broken garage door spring can be difficult and dangerous to repair and should be left to a professional. The team at Care Garage Doors has the knowledge, experience, and professional equipment needed for garage door spring replacement and repair. No matter what the issue, you can trust Care for garage door services in London. Schedule an appointment or safety inspection today!

Garage Door Opener Service

Whether we see it or not, garage door openers add tons of convenience to the average homeowner’s property. However, just like other components of a garage door, it is not uncommon for garage door openers to malfunction from time to time. Although openers often go unnoticed, should one ever malfunction, you will definitely notice the difference. Even the smallest issues can cause the entire system to break down. And when you’re busy or in a rush, the last thing you need is to wait on is a slow-moving or inoperable garage door opener. Some garage door opener issues are an easy fix, while others are more complicated. Lucky when you find that you need garage door opener repair in London and the surrounding areas, you can trust Care Garage Doors to provide garage door repair services to have your garage door up and running properly again. Whether you need garage door opener repair or replacement, the garage door technicians at Care Garage Doors is here to help educate you on the best options for your garage door.

Common Garage Door Opener Problems

Garage door openers can cause a major inconvenience when they malfunction. When garage door opener stop working, the solution can either be a quick repair or may require garage door opener replacement. Let’s take a look at some of the most common garage door opening problems that homeowners face.

Garage door will not open or close

If you come to find that your garage door is not working properly, and the repeatedly trying the remote control or wall switch still does not get the door to budge, it is likely an issue with the power source that is causing the disruption. To troubleshoot, first, check the proper cords and cables to ensure they are properly plugged in. If the problem still exists, the problem may lie with the fuse or circuit. It could also be an issue with the garage door opener motor. If this is the case, or you can’t seem to figure out what is causing the issue, it may require professional garage door opener repair services.

Garage door opens partially

If your garage door opens normally but stops about halfway up, there could be a couple issues at hand. One, the up-limit switch could be too far from the motor unit. If the problem is with the switch, simply move the switch closer to the unit and see if it solves the problem.

The second possible cause could be due to the garage door rollers being bent, broken, or damaged. When rollers are damaged they can cause the garage door to stop opening at improper places. Lubricating the rollers can help the door open and close more smoothly, but if they are bent or damaged, they will likely need to be replaced. If problems still insist, contact a garage door company to perform a garage door opener inspection.

Door reverses before completely closing

Many people experience a problem with their garage door that results in the door reversing before closing. Oftentimes this will cause the lights on the garage door opener to indicate there is an issue. Oftentimes, the solution is as simple as adjusting the close-force screw settings. Friction in the rollers can send the wrong signal to the garage door opener that the door has reached the floor, making it stop before actually hitting the ground. Be sure to inspect the rollers closely to ensure they are in good, working condition.

Schedule your garage door repair today

Just like any motorized device, garage door openers will malfunction from time to time. Often, the issue requires quick troubleshooting to get it up and running again, but there are times when professional help is required. If you are having trouble with your garage door opener and are searching for garage door repair in London, contact Care Garage Doors! Our team of professional garage door technicians have years of experience and knowledge working on a variety of different garage door opener brands and models. With a quick inspection, our team will be able to identify the cause of your garage door opener problems and offer a reliable solution. Schedule an appointment with us today!

Wish to talk to us?

Need garage door services? We’d love to hear from you, and we have what it takes to meet all of your needs. Give us a call anytime, stop by our office for a free tour of the facility or fill out our contact form to get started today!